Discover Your Perfect Vacation

1. Agreement to Terms

By accessing and using Vacay Horizons' services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Travel Services

Vacay Horizons provides travel planning, booking, and consultation services. We act as an intermediary between you and travel service providers including airlines, hotels, tour operators, and other vendors.

3. Booking and Payment

All bookings are subject to availability and confirmation. Payment terms vary by service provider. Cancellation policies are determined by individual vendors and will be clearly communicated at time of booking.

4. Client Responsibilities

Clients are responsible for ensuring they have valid travel documents, meet health requirements, and comply with all destination regulations. Travel insurance is strongly recommended.

5. Limitation of Liability

Vacay Horizons' liability is limited to the amount paid for our services. We are not responsible for actions of third-party vendors, weather conditions, or other circumstances beyond our control.

6. Privacy and Data Protection

We collect and process personal information in accordance with our Privacy Policy and applicable data protection laws including GDPR.

7. Modifications

These terms may be updated periodically. Continued use of our services constitutes acceptance of any changes.

8. Contact Information

For questions about these terms, contact us at [email protected] or +1 (305) 842-7391.

1. Information We Collect

We collect personal information including name, contact details, travel preferences, and payment information necessary to provide our travel services.

2. How We Use Your Information

Your information is used to:

• Plan and book your travel arrangements
• Communicate about your bookings and travel updates
• Provide customer support and emergency assistance
• Send marketing communications (with your consent)
• Comply with legal and regulatory requirements

3. Information Sharing

We share your information with travel service providers, payment processors, and other third parties necessary to fulfill your travel arrangements. We do not sell your personal information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent

6. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. See our Cookie Policy for details.

7. Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations, typically 7 years for financial records.

8. Contact Us

For privacy-related questions or to exercise your rights, contact our Data Protection Officer at [email protected] or +1 (305) 842-7391.

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience and understand how you use our site.

2. Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly, including security, network management, and accessibility features.

Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous information about pages visited and errors encountered.

Functional Cookies: Remember your preferences and choices to provide enhanced, personalized features.

Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

3. Third-Party Cookies

We may use third-party services that place cookies on your device, including:

• Google Analytics for website analytics
• Social media platforms for content sharing
• Payment processors for secure transactions
• Marketing platforms for advertising

4. Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality and your user experience.

5. Cookie Consent

We obtain your consent before placing non-essential cookies on your device. You can withdraw consent at any time through our cookie preference center.

6. Updates to This Policy

We may update this Cookie Policy periodically. The latest version will always be available on our website.

7. Contact Us

For questions about our use of cookies, contact us at [email protected].

1. DMCA Compliance

Vacay Horizons respects the intellectual property rights of others and expects users to do the same. We comply with the Digital Millennium Copyright Act (DMCA).

2. Copyright Infringement Notification

If you believe your copyrighted work has been used on our website without permission, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner
• Identification of the copyrighted work claimed to be infringed
• Identification of the infringing material and its location on our site
• Your contact information (address, phone number, email)
• A statement that you have a good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act on behalf of the copyright owner

3. Designated Agent

Send DMCA notices to our designated agent:

DMCA Agent
Vacay Horizons
1455 Ocean Drive, Suite 302
Miami Beach, FL 33139, USA
Email: [email protected]
Phone: +1 (305) 842-7391

4. Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification with:

• Your physical or electronic signature
• Identification of the removed material and its former location
• A statement under penalty of perjury that you have a good faith belief the material was removed in error
• Your contact information and consent to jurisdiction

5. Repeat Infringers

We will terminate accounts of users who are repeat infringers of copyright in appropriate circumstances.

6. False Claims

Please note that filing a false DMCA notice may result in liability for damages, including attorney fees.

1. Our Commitment to GDPR

Vacay Horizons is committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Legal Basis for Processing

We process your personal data based on:

• Contract: To fulfill our travel services agreement with you
• Legitimate Interest: To improve our services and communicate about your bookings
• Consent: For marketing communications and optional services
• Legal Obligation: To comply with travel industry regulations

3. Your Rights Under GDPR

Right of Access: Request copies of your personal data

Right to Rectification: Request correction of inaccurate data

Right to Erasure: Request deletion of your data (subject to legal requirements)

Right to Restrict Processing: Request limitation of how we use your data

Right to Data Portability: Request transfer of your data to another service

Right to Object: Object to processing based on legitimate interests

Right to Withdraw Consent: Withdraw consent for consent-based processing

4. Data Protection Officer

Our Data Protection Officer oversees GDPR compliance and handles data protection inquiries:

Email: [email protected]
Phone: +1 (305) 842-7391
Address: 1455 Ocean Drive, Suite 302, Miami Beach, FL 33139, USA

5. International Data Transfers

When we transfer your data outside the EU, we ensure appropriate safeguards are in place, including adequacy decisions, standard contractual clauses, or certification schemes.

6. Data Breach Notification

We will notify relevant supervisory authorities and affected individuals of data breaches within the required timeframes when there is a risk to your rights and freedoms.

7. Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal data appropriately.

8. Contact Us

For any GDPR-related questions or to exercise your rights, contact us at [email protected] or +1 (305) 842-7391.